Referring someone for care
Information for medical and dementia care referrers
Let’s do it differently, together
At Videri Australia, we don’t just meet clinical standards – we go above and beyond them. We value our strong partnerships with hospitals, specialists, GPs and aged care navigators who share our vision of doing dementia differently.
We specialise in small, familiar homes for 6-10 residents that look, feel and function like real homes. Our model aligns with the National Aged Care Design Principles and Guidelines, as well as recommendations from the Royal Commission, which have recognised the superior health outcomes linked with smaller, more personalised environments for people living with dementia.
How are we different?
Timely admissions with no ACAT required
Specialist dementia care for BPSDs
Direct liaison with our Registered Nurses
We step in when others step out, supporting people with dementia support for everything from ADLs to Complex Care to Behavioural and Psychological Symptoms of Dementia. All in warm, familiar and real home environments designed to provide the comfort of the familiar and to reduce agitation and stress.
Our commitment to excellence is defined by our mission to help your patients not just live with dementia, but to thrive.
The Videri Way
At Videri Australia, we are doing dementia differently. We see past the diagnosis and into discovery. We see past the problems and into potential. We call this The Videri Way.
We See It Differently
Feels like Home
Flourishing Together
The Videri Standard
We’re not just trying to do dementia care better; we are rethinking it entirely. We are recognised as leaders in our field because we go beyond. We step in, where others step out. It’s a passion-led approach that applies to everything we do.
High-touch Care
Honouring Individuality
Referrer pathways
If any of these options apply to you, please refer a client below or feel free to call us on 1300 015 406.
Are you helping a family with a quick transition from hospital?
If you are a Hospital Discharge Planner or a Social Worker looking for a quick transition for a patient with dementia who is ready for discharge, there is No ACAT required. No waiting lists or long assessments. Just a simple, supportive admissions process that gets care started when it’s needed most. Our Assessment Team can visit your patient and their family within 48 hours and, depending on their needs and home suitability, an admission can occur within several days. Our Enquiry team will speak to the family directly about funding.
Are you seeing that a carer needs an urgent break?
If a family member caring for a person living with dementia needs an urgent break, we can help. We offer Flexible Respite options, from day stays to short-term support of up to 8 weeks. There’s no waitlist, no ACAT required, and we accept direct referrals. If a family has Support at Home (previously Home Care Package) unspent funds these can be used to cover all of or part of their stay. Our Enquiry team can speak to families directly about funding.
Have you just delivered a diagnosis of dementia?
Our 5-day, government-funded live-in ‘Rementia Together’ retreat supports people in the early to mid stages of dementia. The week live-in retreat provides access to Specialists, Neuro-psychologists, Clinical Experts and Life and Financial Planners who will help participants understand their diagnosis, plan ahead and continue to live well at home with their diagnosis. It’s also a powerful preventative tool in reducing crisis points and premature hospital admissions. Eligibility criteria and assessment apply.
Refer now for a place at an upcoming Rementia Together Retreat
Are you an Advisor researching dementia specific expertise and care options for your client?
We can work to your timeline and can work directly and responsively with your client to organise a tour and assessment – we won’t keep them waiting. Home suitability is based on the person’s life story and care needs, and what we feel is the best match in terms of home environment. There is no ACAT required. No waiting lists or long assessments. Just a simple, supportive admissions process provided by our Enquiry and Resident Care Team.
Are you looking to upskill your care and clinical teams with basic dementia knowledge and skills?
We will come out to you and take you through our basic Dementia Education, GP clinics, and allied health teams. Our sessions are practical, evidence-informed, and designed to support your staff in providing person-centred care – and we’ll come to you, at a time that works for your team.
Helpful reading, when you're ready
Take a moment, when you’re ready. We’ve gathered a few helpful notes to support you.
Why did you change your name from Group Homes Australia to Videri Australia?
While Group Homes Australia was a good, functional description of our small household model of care, it fell short of capturing our philosophy. Videri in Latin means ‘to be seen’. It reflects our belief in looking beyond a diagnosis to see the person living with dementia, and their family, for who they are and what’s possible.
Whilst we specialise in small, familiar homes for 6-10 residents that look, feel and function like real homes it is only a part of what we bring to a person living with dementia. Our team mission is to create a world where people living with dementia are seen and can thrive. We take time to step into each person’s life story to explore what brings them purpose and meaning. Our highly trained team members take a strengths-based, high-touch approach to seek out what brings joy, what is strong, and what can unlock a vibrant life still to be lived.
Who do you support at Videri Australia?
- Younger onset dementia
- Alzheimer’s disease
- Vascular dementia
- Lewy body disease
- Frontotemporal dementia
- Parkinson’s-related dementia
- Motor neurone disease (MND) / amyotrophic lateral sclerosis (ALS)
- Wernicke-Korsakoff syndrome
- Traumatic brain injury (TBI)
- Chronic traumatic encephalopathy (CTE)
- Stroke
Do you support people living with younger onset dementia?
We welcome people under 65 who are living with dementia, including those diagnosed with younger onset dementia. Many of our residents have been diagnosed in their 40s, 50s or early 60s, and our care team has deep experience supporting this younger cohort.
We understand that younger onset dementia can affect families at a stage of life that’s already full – careers, children, and the everyday demands of home. For many, it means seeing changes in a parent far earlier than expected or navigating the shift in a partner’s role within the family. The emotional and practical impact is significant and different from later-onset dementia.
That’s why our Social Workers work closely with families living with younger onset, offering support that goes beyond clinical care. Whether it’s helping to adjust to a new diagnosis, navigating NDIS, or simply being there to talk through how to adjust with the changes.
If you are registered with the NDIS, we recommend exploring an application for SIL Funding. This should cover most if not all your Videri Care Fees, leaving a smaller portion of out-of-pocket (accommodation and board) to be covered by you. Our Family Enquiry Team can work with you on how to fund your stay with us and can recommend a good Support Coordinator and Plan Manager, should you need one.
What funding options are available to help cover the cost of care?
We are an Australian owned, private model of care with a daily fee that covers Care, Accommodation and Board.
You can fund your daily fee in several ways, as follows:
- We are classed as a Support at Home provider, so if you are over 65yrs old, you may be eligible for Government funding to help subsidise the cost of your care. From 1 November 2025 the Home Care Package (HCP) transitions to the new Support at Home program. Similarly to HCP, the Support at Home program allows you to put Government subsidies towards your Daily Care Fee with Videri. You can read more about the program on the Government’s website and how Support at Home funding can be used in our Support at Home Explainer. For Flexible Respite short stay you can use your Support at Home Unspent Funds to cover all or part of your stay.
- We are also an approved NDIS provider. If you are under 65yrs old, and have NDIS Funding, you can use SIL funding to cover all or part of your Care Fee* or your Short-Term Accommodation funding for flexible respite care. *SIL only applies to your Daily Care Fee, there is an additional out of pocket for your Accommodation and Board.
- We are a private-pay model, so if you are self-funded you can pay your Daily Fee privately.
Do you offer respite care?
Yes. Videri Australia offers Flexible Respite care for people living with dementia – whether it’s for a day, a weekend or a longer stay. Respite care offers a chance for families, caregivers and people living with dementia to take a break, reset, and plan for the future. It means caregivers can rest and recharge without guilt, knowing their loved ones are receiving the highest level of care in a warm, home-like environment.
There’s no waitlist, and flexible stay options can be tailored to your needs – with Flex Stays from a single day or overnight stay, up to eight weeks. If you’re considering a longer-term move-in, we also offer a 21-day Permanent Trial to help you plan with confidence. Dementia respite care also includes support and resources for families.
Speak to our team today to explore the best option for you and your loved ones. Stay as little or as long as you like.
Do you assist people with complex care needs?
Yes. Everyone experiences dementia differently, and we provide personalised, tailored dementia care and support for wherever you are in your journey – from early stages through to complex care, palliative care and end of life care. Our team is trained to adapt care plans as needs change, always prioritising comfort, dignity and connection.
“Annalise contacted our service to request assistance in managing difficult symptoms in one of the patients under her care. Annalise appropriately escalated her concerns, and we were very impressed with the way in which she communicated these to us. Annalise provided a pertinent clinical handover – it was clear she knew the patient and his family very well. She demonstrated fantastic clinical acumen and continued to advocate for this patient when unsatisfied with advice and recommendations given by other medical professionals. It is so wonderful to know that our patients are being looked after by such a wonderful team.”
– Registrar at Royal North Shore Hospital, June 2025
Refer a client
Let’s work together to get your clients the care they need.